How does GasOK measure the gas?
The GasOK sensor sits under your cylinder and measures the liquid gas level through the steel bottom. Nothing is opened or connected to the gas, and there is no hose or valve change.
Do I need internet or data?
It depends on the model. GasOK Bluetooth talks to your phone, so readings work without data. GasOK Wi-Fi uses your home Wi-Fi, and GasOK 4G has its own mobile connection, so you can check your gas from anywhere.
Which cylinders does it work with?
Standard steel home LPG cylinders. You choose your cylinder size in the app so GasOK can show kilograms and days left. Sizes list to confirm
What if I bought a sensor from another seller?
Only genuine GasOK sensors can be activated. Each sensor is matched to a GasOK code before sale, so a sensor bought elsewhere won't work with the GasOK app.
Can I see my gas level on the website?
Yes. Sign in on gasok.ng to see your sensors, gas level, history and alerts. Setting up (activating) a new sensor is done in the Android or iPhone app.
How long does the battery last?
A long time. The sensor wakes up briefly to measure and then sleeps. The app tells you when the battery is getting low. Battery life to confirm
I'm moving or selling my cylinder. What happens?
You can release the sensor from your account in the app. The next owner can then activate it on their own account.
My sensor stopped working. What do I do?
Contact us from the Contact page or the app. If it's under warranty we replace it, and your account and history stay with you.
Still have a question? Contact us.